Servicing the Lesbian, Gay, Bisexual and Transgender community

OUT provides direct health services to the lesbian, gay, bisexual and transgender (LGBT) community, MSM, sex workers, and injecting drug users, including HIV testing, counselling, treatment and general lifestyle advice and support.

OUT has been in existence for more than 21 years and is dedicated to the building of healthy and empowered LGBT communities in South Africa and internationally, while reducing hetrosexism and homophobia in society.

Vision and Mission

Vision of the Organisation

OUT is dedicated to the building of healthy empowered lesbian, gay, bisexual and transgender communities in South Africa and internationally. OUT wants to reduce heterosexism and homophobia in society.

Mission of the Organisation

OUT work towards lesbian, gay, bisexual, transgender peoples’ physical and mental health and related rights.

About OUT

OUT has been in existence for over 21 years. OUT is a professional service organisation focusing on Lesbian/Gay/Bisexual/Transgender (LGBT) people. Based in Tshwane (Pretoria), OUT’s work takes place on local, provincial, national, continental and international levels. OUT’s focus areas of work are direct health and mental health services, research, mainstreaming and advocacy.

What does OUT do?

Given inadequate mainstream service provision, OUT provides direct health and mental health services to LGBT clients and other key populations. This includes targeted HIV/AIDS work, direct health services at OUT’s TEN81 Centre clinic, a telephonic counselling and information line, a vibrant community centre, face to face counselling, community building programmes and spaces, and support groups.

OUT is also involved with various research projects, many of them in collaboration with leading national and international partners. The Advocacy & Mainstreaming Programme aims to ensure legal equality and translating this to day to day experiences. It includes law reform, sensitisation of mainstream service providers, empowering LGBT people to claim their rights, as well as tackling the scourge of hate crimes.

OUT is involved in various alliance based work. It aims to address common issues taken on by progressive LGBT and gender structures.


Although Section 9 (3) of the South African Constitution prohibits unfair discrimination on the basis of sexual orientation, LGBT people still face various forms of discrimination.

South African society is conservative, patriarchal, hetero-normative, and homo-prejudiced. This often results in hate speech directed towards the LGBT community and can lead to more serious offences such as the rape and murder of gay men and lesbian women.

When it comes to mainstream service providers, very few of them are aware of the needs and circumstances of members of the LGBT community and they can even refuse the provision of services. Mainstream service providers very rarely provide appropriate services (such as targeted HIV messaging), are unable to provide relevant LGBT materials to their LGBT clients, and often their policies do not include the interests of LGBT people.

Research is another area where not enough focus is given to LGBT issues. There are almost no national ‘official’ studies where the interests of LGBT people are included. Within the LGBT sector itself, there is limited capacity to conduct relevant research especially if the aim of the research is to obtain valid, reliable and representative data.

OUT is registered with the Department of Social Development as a Non-Profit Organisation (NPO). OUT is a member organisation of the International Lesbian and Gay Association (ILGA).


Have you been threatened, hit, raped or had your property damaged or stolen because you are gay, lesbian, bisexual, transgender or intersex (LGBTI)? Then you have been a victim of a hate crime.
OUT offers exciting training to mainstream service providers and other interested parties. The training assists individuals to understand themselves as sexual beings.
Currently OUT distributes safer sex packs to a range of venues in Tshwane that are utilised by gay men and lesbian women. These packs also include responsible sex messaging, appropriate barrier methods and lube.
OUT's Engage Men’s Health project offers free and confidential sexual health services to gay, bisexual and other men who have sex with men (MSM).