Servicing the Lesbian, Gay, Bisexual and Transgender community

OUT provides direct health services to the lesbian, gay, bisexual and transgender (LGBT) community, MSM, sex workers, and injecting drug users, including HIV testing, counselling, treatment and general lifestyle advice and support.

OUT has been in existence for more than 21 years and is dedicated to the building of healthy and empowered LGBT communities in South Africa and internationally, while reducing hetrosexism and homophobia in society.

love not hate report launch presser nov2016

Majority of LGBT South Africans live in fear of discrimination

These fears are well founded: 44% of those surveyed said they had indeed experienced discrimination in their everyday life, due to their LGBT status, in the past two years.

The report – Hate Crimes against Lesbian, Gay, Bisexual and Transgender (LGBT) People in South Africa, 2016 – was conducted as a research initiative of the Love Not Hate Campaign by OUT LGBT Well-being, in collaboration with Nudge Insights and Analytics.

A total of 2,130 South Africans participated in the online study, which is believed to be the first-ever national research on LGBT discrimination and hate crimes.

Among the most troubling findings are that discrimination levels in schools are extremely high: 56% aged 24 years or younger indicated they had experienced discrimination based on their LGBT status in school.

Victims of discrimination and hate crimes also expressed deep reservations about reporting incidents to the authorities: 88% said they had not reported these incidents to the police. 

Reasons for lack of reporting included concerns that police would not take victims seriously, would do nothing with the complaint, were homophobic themselves, or even worse, were the abuser themselves. 

“We need effective prevention and responses to hate crimes. Sadly it seems that we are failing at both,” says Lerato Phalakatshela, Hate Crime Manager at OUT LGBT Well-being and spokesperson for the Love Not Hate campaign.

“There are very few societal programmes to address LGBTI prejudice and hate crimes, most notably in schools. When it comes to responses, the criminal justice system is slow to react and justice is not seen to be done. That explains low reporting rates; people don’t trust the system,” continues Phalakatshela.

Other findings included in the report:

41% of those surveyed knew of someone who had been murdered due to their sexual orientation or gender identity.

Of those who experienced discrimination, 7% had been punched, hit, kicked or beaten; 7% experienced violence from a family member; and 6% had been raped or sexually abused.

“We can identify from the findings that people do not report and as civil society organisations we can only do so much to encourage people to report; however we cannot guarantee them justice,” explains Dawie Nel, Director of OUT. “We need to find alternative and effective mechanisms to improve on the criminal justice system through existing collaborations and structures,” Nel says.

The main aim of the research was to gather insights on the level of discrimination against LGBT people in schools, in the health care system and in general. This research serves as a tool to inform practical solutions in addressing the issues that are faced by LGBT persons living in South Africa.

To download the full report (PDF) click here.


Have you been threatened, hit, raped or had your property damaged or stolen because you are gay, lesbian, bisexual, transgender or intersex (LGBTI)? Then you have been a victim of a hate crime.
OUT offers exciting training to mainstream service providers and other interested parties. The training assists individuals to understand themselves as sexual beings.
Currently OUT distributes safer sex packs to a range of venues in Tshwane that are utilised by gay men and lesbian women. These packs also include responsible sex messaging, appropriate barrier methods and lube.
OUT's Engage Men’s Health project offers free and confidential sexual health services to gay, bisexual and other men who have sex with men (MSM).