The psychosocial support services are offered by trained and experienced lay counsellors and include:

  • Face-to-face counselling sessions are based on an appointment system and are provided on Tuesdays and Thursdays between 09h00 and 16h00, at a minimal fee. To make an appointment please contact us on 012 430 3272. Sessions are conducted at the OUT office; 1081 Pretorius Street, Hatfield, Pretoria.
  • Online counselling is available for men on the men2men website (Ask Dr Dick) and for women on the womyn2womyn website (Ask Dr Delicious). Access these websites by visiting and
  • Telephonic counselling is provided via the OUT Helpline. You can access the helpline Monday - Friday during office hours (08h30 - 16h30) by dialling 0860 OUT OUT (0860 688 688). Reverse charge calls are accepted.
  • A Youth Group meets on a regular basis and is open to youth aged 18-35 years. The aim is to create a safe and affirming space for youth to share experiences and to provide support. Please contact Jay Matlou on 012 430 3272 for more information (This email address is being protected from spambots. You need JavaScript enabled to view it.).